Answer every customer in seconds, in their language.
An AI agent handles common questions on WhatsApp, Instagram, email and your website, around the clock. Complex cases reach the right person with the full story, and nothing gets lost.
What changes for your team
Customers wait hours for simple answers
Common questions answered instantly, day and night
Messages are spread across 5 inboxes
Every channel in one queue, with full history
Unhappy customers are noticed too late
Bad sentiment flagged to a manager right away
Three workflows built for Customer service
Pick a moment from your day and watch the work move through the tools you already use.
"Where is my order?" answered instantly
- WhatsApp: "Where is my order #4471?"
- A2B AI: Recognises the customer and the order
- Shopify: Checks status and courier
- SMS: Sends live tracking and an arrival time
10 sec to answer, no agent needed.
A complex complaint reaches the right person
- Gmail: A long complaint about a damaged product
- A2B AI: Understands it and marks it urgent
- Help desk: Ticket created with photos and order history
- WhatsApp: Right team alerted with a suggested reply
0 times the customer repeats their story.
Every ticket ends with a check-in
- Help desk: Ticket closed
- SMS: Short satisfaction question sent
- Google Reviews: Happy customers invited to leave a review
- Your CRM: Unhappy ones flagged for a call back
100% of tickets end with a check-in.
The route, in four stops
- 1
Free automation audit
We sit with your team, map how work and data move today, and find what is worth automating first.
- 2
Connect your systems
We securely connect your accounting system, spreadsheets, store and channels. Nothing to replace.
- 3
Build and automate
We build your assistant, dashboards and workflows, test them on your real data and train your team.
- B
Decide and grow
You run the business on clear numbers. We monitor, improve and add the next automation as you grow.
What is the repetitive work costing you?
Move the numbers to estimate the time and money you could get back.
Questions owners usually ask
Do we have to change our accounting system?
No. A2B works on top of the systems you already use, including local accounting programs, spreadsheets and online tools. Your team keeps working the way it does today.
Is our data safe?
Yes. Only the people you approve get access, every connection is secured, and your data is never shared or sold. If you prefer, everything can run on your own servers. [Confirm your hosting and security options]
Does it really work in Arabic?
Yes. The assistant, reports and dashboards are built for Arabic and English from day one, and your team can ask questions the way they normally write.
How long does a project take?
A pilot usually goes live in [X] weeks. Bigger projects are split into phases, so you see results early and decide on the next step with real numbers in hand.
How much does it cost?
It depends on what you need. Every project starts with a free audit and a fixed-price proposal, so you know the full cost before anything begins. Pilots start from [PRICE].
By department
Industries
Let's map your point B.
A free session with our team to find what is worth automating first.